Chips Ahoy Windscreens

What to Expect During a Windscreen

Your car’s windscreen is a critical component for your safety on the road. It provides structural support to the vehicle and, more importantly, protects you from flying debris and the elements. However, even the most careful drivers can find themselves facing windscreen damage, such as chips or cracks. When that happens, prompt repairs are essential to ensure your safety and prevent further damage. In this blog, we’ll walk you through what to expect during a windscreen repair appointment at Chips Ahoy Windscreens, so you can understand the process and the level of expertise you can rely on.

The Importance of Windscreen Repair

Before diving into the specifics of what happens during a windscreen repair appointment, it’s crucial to understand why timely repairs are essential. Many drivers underestimate the significance of a small chip or crack, thinking it won’t cause much harm. However, the reality is quite different:

Safety: Your windscreen contributes significantly to the structural integrity of your car. A damaged windscreen is less effective at protecting you in case of an accident. It can shatter more easily and may not properly deploy airbags.

Visibility: Even minor damage can obstruct your view of the road. This reduces your ability to react to hazards and navigate safely.

Legal Compliance: In many places, driving with a damaged windscreen is illegal and can result in fines or penalties.

Cost-Effective: Repairing a chip or small crack is typically much cheaper than replacing the entire windscreen. Neglecting repairs may lead to the need for a costly replacement down the line.

Now that you understand the importance of windscreen repairs, let’s delve into what you can expect during your appointment at Chips Ahoy Windscreens.

Booking Your Appointment

The first step in the windscreen repair process is booking your appointment. Chips Ahoy Windscreens understands that your time is valuable, and they aim to make the process as convenient as possible. You can typically book your appointment online or over the phone. During this initial contact, you’ll be asked to provide some basic information about your vehicle and the type of damage you’ve encountered.

Inspection and Evaluation

When you arrive at Chips Ahoy Windscreens for your appointment, the repair process kicks off with a thorough inspection and evaluation of your windscreen’s damage. A certified technician will assess the extent of the damage to determine if it is repairable or whether your windscreen needs to be replaced. Factors that are considered during this evaluation include:

  • The size of the chip or crack.
  • The location of the damage on the windscreen.
  • The age and type of the damage (e.g., a fresh chip versus an old crack).
  • Any pre-existing repairs or damage.

Based on this evaluation, the technician will determine whether your windscreen can be repaired or if a replacement is necessary. In most cases, Chips Ahoy Windscreens specialises in repairing small chips and cracks, typically those smaller than a dollar bill. If your windscreen damage falls within these criteria, repair is likely the recommended course of action.

The Repair Process

Assuming your windscreen is repairable, the technician will proceed with the repair process. Here’s what you can expect:

Cleaning and Preparation:

The technician will start by cleaning the damaged area to remove any dirt, debris, or moisture. Proper cleaning is essential to ensure a strong bond during the repair process.

Applying Resin:

A special resin is then injected into the chip or crack using a syringe-like tool. This resin is designed to fill the void left by the damage, restoring the windscreen’s structural integrity and clarity.


After the resin is injected, a UV light or other curing method is used to harden the resin. This step typically takes just a few minutes and ensures that the repair is durable and long-lasting.


Once the resin is cured, the technician will polish the repaired area to restore the windscreen’s smooth and clear surface. This step also enhances visibility and prevents light distortion.

The entire windscreen repair process is usually completed within an hour, depending on the complexity of the damage. Chips Ahoy Windscreens takes pride in providing quick and efficient services, allowing you to get back on the road safely as soon as possible.

Post-Repair Inspection

After the repair is completed, a final inspection is performed to ensure that the chip or crack is fully sealed, and the windscreen is safe for use. The technician will also check for any potential issues that might require additional attention.

Aftercare and Recommendations

Before you leave Chips Ahoy Windscreens, the technician will provide you with some aftercare instructions to ensure the longevity of the repair. These instructions typically include:

  • Avoiding washing your vehicle for a specified period to allow the repair to fully cure.
  • Not exposing the repaired area to extreme temperatures or stress for a certain time.
  • Informing you of the warranty or guarantee on the repair, which can vary depending on the service provider.

Additional Services

In some cases, Chips Ahoy Windscreens may offer additional services to enhance your windscreen’s condition. These can include:

  • Windscreen Chip Prevention: Providing advice on how to prevent future chips or cracks from occurring.
  • Windscreen Replacement: If the damage is extensive and cannot be repaired, Chips Ahoy Windscreens can replace your windscreen with a high-quality, OEM (Original Equipment Manufacturer) equivalent glass.

Cost of Windscreen Repairs

The cost of windscreen repairs can vary depending on several factors, including the extent of the damage, the type of vehicle, and your location. Generally, repairing a small chip or crack is much more affordable than a full windscreen replacement. Additionally, many insurance policies cover windscreen repairs, often with no deductible.

It’s essential to check with your insurance provider to understand your coverage and any potential costs you may incur. Chips Ahoy Windscreens can also work with your insurance company to streamline the claims process, making it as hassle-free as possible for you.

Professional, Efficient Windscreen Services

Windscreen damage can happen to any driver, but it’s how you address it that matters. Chips Ahoy Windscreens specialises in providing professional, efficient, and reliable windscreen repair services. When you book an appointment with them, you can expect a seamless process, from evaluation and repair to post-repair inspection and aftercare guidance.

Remember, timely windscreen repairs are not just about maintaining the appearance of your vehicle; they are about ensuring your safety on the road. Ignoring small chips or cracks can lead to more significant problems down the line, so it’s always best to address them promptly.

If you find yourself with windscreen damage, don’t hesitate to contact Chips Ahoy Windscreens and experience our great service for yourself. Your safety and peace of mind are their top priorities, and they are committed to keeping you on the road with a clear, safe windscreen.

So, the next time you hear that dreaded “ping” of a stone hitting your windscreen, remember that Chips Ahoy Windscreens is here to help, and you know exactly what to expect during your windscreen repair appointment. Safe travels!